IT Support for your Website
Hello! We are experienced IT professional specializing in comprehensive IT support for WordPress websites. Our services include IT security using Sucuri, hosting management with Infomaniak, and application management & support (Level 1 and 2). We ensure your website runs smoothly, securely, and efficiently, while also managing interactions with third-party plugin providers.
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Basic IT Security and Hosting Management
This service is perfect for those who need essential IT security and hosting management for their WordPress website. I will set up and manage security measures using Sucuri and handle hosting management with Infomaniak.
- Initial consultation to understand your requirements
- Setup and configuration of Sucuri for IT security
- Regular security scans and monitoring
- Hosting setup and management with Infomaniak
- Basic performance optimization
- One revision based on your feedback
Delivery Time: 7 days
Standard Application Management & Support
Ideal for businesses that require ongoing application management and support. We will provide Level 1 and Level 2 support for your WordPress website, ensuring smooth operation and quick resolution of issues.
- Everything in the Basic IT Security and Hosting Management package
- Level 1 support: Basic troubleshooting and user assistance
- Level 2 support: Advanced troubleshooting and issue resolution
- Regular updates and maintenance of WordPress and plugins
- Coordination with third-party plugin providers for issue resolution
- Two revisions based on your feedback
Delivery Time: 14 days
Comprehensive IT Support and Continuous Improvement
Perfect for organizations looking for comprehensive IT support and continuous improvement. This service includes advanced security measures, hosting management, and iterative improvements to ensure optimal website performance.
- Everything in the Standard Application Management & Support package
- Advanced security measures and regular audits using Sucuri
- Continuous performance monitoring and optimization
- Regular backups and disaster recovery planning
- Iterative improvements based on performance data and feedback
- Regular internal audits to ensure system validity and effectiveness
- Three revisions based on your feedback
Delivery Time: 21 days
